Privacy Policy

Introduction

Welcome to the VS Lawyers privacy policy.

We use cookies for the following purposes:

VS Lawyers respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

Purpose of this privacy policy

This privacy policy aims to give you information on how VS Lawyers collects and processes your personal data when you use or interact with our website, https://vslawyers.co.uk. 

This website is not intended for children, and we do not knowingly collect data relating to children.

1. What Information will we collect from you 

We only collect your personal data through this website with your explicit consent or when necessary to provide and enhance our services to you. We collect or obtain your information:

  • when you provide it to us (e.g. by contacting us);
  • from your use of our website via cookies (such as the type of browser you are using, the type of operating system you are using, and the domain name of your Internet service provider); and


We do not collect personally identifiable information about you unless, for example, when you fill out the contact form on this website.


The personal information that we process includes:

  •  basic information, such as your name (including name prefix or title), the company you work for, your title or position and your relationship to a person;
  • contact information, such as your postal address, email address and phone number;
  • Financial information, such as payment-related information;
  • Identification and background information provided by you or collected as part of our business acceptance processes; and
  • Any other information relating to you which you may provide to us.
 
2. How is your personal data collected?
 
Most of the information that we need we will get directly from you, however some information we may have to get from a third party. Examples are:
 
  • You may give us the information yourself either directly, for instance over the telephone or by email, or through our website contact form;
  • You may also provide us with information about someone else, having been given their authorisation to do so by them;
  • We may be given the information by third parties so that we can do the legal work that you have asked us to do for you. Examples of where this information may come from are:
          o Banks, Building Societies and other financial institutions 
          o Medical institutions
 
3. How we use your personal data
 
We use the information we collect for a variety of ways in providing our service, including the following:
 
  •  to respond to your inquiry or form you have completed on various sections of our Website;
  • use it to provide legal services;
  • use it to engage in marketing and business development activity in relation to our legal services. This may include sending you newsletters, legal updates, marketing communications and other information that may be of interest to you;
  • to comply with legal and regulatory obligations that we have to discharge; and
  • use it for our legitimate business interests, such as undertaking business research and analysis, managing the operation of our websites and our business.
 
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
 
  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation.
 
Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see https://vslawyers.co.uk/cookie-policy/
 

 

4. Change of purpose
 
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the
new purpose is compatible with the original purpose, please contact us.
 
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
 

 

5. Disclosures of your personal data
 
The information we hold about you is used primarily so that we can carry out the legal work that you have asked us to do. In order to complete this work for you we may need to share your information with third parties which may include:
 
  • HM Courts and Tribunals
  • Home Office
  • Counsel to obtain advice or to enable them represent you
  • Non-legal experts to obtain advice or assistance, for instance medical experts
  • Translation Services
 
6. Data security
 
We take protection of your data seriously and take all reasonable measures to keep your data safe. How long we hold your personal information for will vary and will depend principally on:
 
  • We will only keep your data for as long as we need to.  This amount of time will vary depending on what you are asking us to do for you.
  • Usually we will need to keep your information for 6 years after we have finished working on the matter for you.
 
We will ensure that the personal information that we hold is subject to appropriate security measures. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
 

 

7. Your legal rights
 
Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have right to:
 
  • Request a copy of the information we hold about you. This is known as a “subject access request”
  • Ask us to correct any inaccuracies in your personal information, to delete your information, or to restrict the processing of your information to certain purposes.
  • Withdraw Consent for the processing of your personal information, you have the right to withdraw that consent at any time. Please note that withdrawing consent does not affect the lawfulness of processing before the withdrawal.
  • Change your mind at any time and ask us to stop using your information for certain purposes. For example, you can unsubscribe from marketing emails or opt out of cookies. You can manage your cookie preferences through your browser settings.
 
8. Changes to the privacy policy and your duty to inform us of changes
 
We keep our privacy policy under regular review. This version was last updated on 1 January 2024.
 
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
 
9. How to Contact Us
 
You can contact us about issues relating to your Personal Data, including the contents of this Privacy Policy, by any of the following methods:
 
1 Glover Close, Kemsley, Sittingbourne, ME10 2QA
 
Please include "Privacy Policy Inquiry" in the subject line of your email or as the reference
when contacting us by phone. We aim to respond to all inquiries promptly.
 
10. How to complain
 
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please
contact us in the first instance.

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